NSS, the innovative logistics service designed to meet your unique delivery requirements.
NDLI Services Team

High Touch Final Mile Services

NDLI Specialty Services (NSS) take routine delivery services to the next level providing specific customized handling of our client’s product. Specialty services include white glove, set-up/breakdown, special handling, customized packaging, and/or specific technology including RFID scanning.

For these “high-touch” services, NDLI’s core values have a meaningful impact on your customer's experience. Nowhere does "great service by people for people” resonate as loudly as in the specialty services. Customizing a complete supply chain solution, supported by technology and a great team of people, is a challenge we accept every day.

Specialize your customers experience
Today, NDLI Specialty Services are delivered across a variety of markets. From homebound patients requiring in-house delivery of medical supplies to the delivery of household goods such as refrigerators and microwaves. NSS is cost effective and customizable. Combining technology with specialty services creates the ability to service the most complex and specialized logistics needs.

Common Service Elements Include:
  • Trained delivery specialists
  • Inside delivery and set-in-place
  • On-site shipment preparation services
  • Assembly, set-up, debris removal
  • Blanket wrap
  • Multi-person crews
  • Sequential loading
  • Coordination with reps, sales, installers
  • On-site testing
  • Unload, unpack, inspect
  • Packaging, labeling, scanning
  • Storage in transit
  • Final mile delivery

Client Benefits
The high-touch market segment of final mile delivery continues to grow on the back of on-line sales. Creating a flexible and dependable customer experience from purchase through receipt of goods is paramount. The benefit of NDLI’s ability to achieve specific service levels and process expectations continues to make us a partner of choice for companies seeking specialty delivery services.