Clients are central to what we do. We get to know our client’s needs and deliver complete logistics solutions to help them stay focused on what they do best. Every solution and service is approached with a sense of urgency and professionalism, understanding that our clients have entrusted us to be a part of their critical supply chain.
Clients choose to partner with NDLI because of our dedication to customer service built upon three fundamental cornerstones; people, technology and complete solutions. These cornerstones are evident in every client partnership regardless of the size or complexity of their logistics needs.
Great Service by People for People
People are everything to us at NDLI. We call it the “Human Factor”. Our employees recognize and embrace this philosophy. Great service by people for people creates a true partnership approach to doing business. We know it’s not just our clients that depend on our solutions but our client’s customers and their customers as well.
Besides being passionate about the work they do, our people bring their extensive industry experience to work every day. This passion and experience, along with a true professional approach, has uniquely qualified NDLI to partner with and integrate solutions into leading companies' supply chains. When partners realize that people are the foundation of every successful relationship it creates an optimal environment for success.
Innovation through Technology
Technology is central to creating industry leading logistics solutions. At NDLI, we foster innovation through continuous investment in our extensive technology portfolio. Combining the power of web-based systems that provide client and customer access, scanning solutions, and advanced client integrated systems, NDLI has the capacity to leverage technology in support of any size solution.
We encourage critical thinking in applying existing and new approaches to our client's technology needs. Our investment in technology and the people that drive these cutting edge systems gives NDLI clients a step up on their competition. As your logistics solution partner we don’t allow technology to be a barrier to your growth, we make it a catalyst.
More than a Delivery, a Complete Solution
Applying our Integrated Logistics Solution Platform (ILS), approach we don’t forget about the client's compliance, risk management, financial, and operational partners that are involved in their business on daily basis. NDLI is known for excellence in service because we recognize that we are a member of a larger team who play a role in the overall solution.
Complete solutions also require a comprehensive suite of services deployed via a true operational platform. Our ILS Platform, which is continuously evolving, has been proven over the years. At NDLI we are more than a delivery, we are a complete solution to your integrated supply chain.